Now Emerald Cancun

Property Location Located in Cancun (Zona Hotelera), Now Emerald Cancun - All Inclusive is within a 15-minute walk of Delfines Beach and El Rey Ruins. This 4-star resort is 4.2 mi (6.7 km) from La Isla Shopping Mall and 1.2 mi (1.9 km) from Costa Occidental de Isla Mujeres National Park.

Rooms Make yourself at home in one of the 427 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

Amenities

Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless Internet access, concierge services, and an arcade/game room.

Dining This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This resort has 2 meeting rooms available for events. Free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

El Rey Ruins - 0.6 km / 0.4 mi
El Rey Ruins Trailhead - 0.7 km / 0.4 mi
Delfines Beach - 0.9 km / 0.6 mi
Costa Occidental de Isla Mujeres National Park - 1.4 km / 0.9 mi
Museo Maya Trailhead - 2.4 km / 1.5 mi
Maya Cancun Museum - 2.6 km / 1.6 mi
Cancún Underwater Museum (Punta Nizuc) - 2.9 km / 1.8 mi
Aquaworld - 3.6 km / 2.3 mi
Ballenas Beach - 3.9 km / 2.5 mi
Marlin Beach - 5.4 km / 3.3 mi
Luxury Avenue Shopping Mall - 5.7 km / 3.5 mi
Kukulcan Plaza Shopping Mall - 5.8 km / 3.6 mi
La Isla Shopping Mall - 6.7 km / 4.2 mi
Playa Coral - 6.8 km / 4.2 mi
Tequila Museum - 6.8 km / 4.2 mi

The preferred airport for Now Emerald Cancun - All Inclusive is Cancun Intl. Airport (CUN) - 13.5 km / 8.4 mi

House Rules

Children welcome

No pets, service animals welcome

No smoking

Spoken Languagess

English

Spanish

Know Before You Go:

• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
• Only registered guests are allowed in the guestrooms.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.
• This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
• This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Early check-in is available for a fee (subject to availability, amount varies)
• Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes:

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

• New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Checkin Instructions:

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Special Checkin Instructions:

Front desk staff will greet guests on arrival.

Checkin Time:

3:00 PM

Checkin End Time:

midnight

Checkin Minimum Age:

18

Checkout Time:

12:00 PM