The Pyramid Cancun - All Inclusive

General

With a stay at The Pyramid Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Oasis Arena. This 4-star property is 0.9 mi (1.5 km) from Iberostar Cancun Golf Course and 2.6 mi (4.2 km) from Delfines Beach.. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or an outdoor tennis court. Additional features at this property include complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 25 years old
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

know before you go

• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Free WiFi in public areas has a 4-device limit.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
• Contactless check-out is available.
• Enhanced food service safety measures are in place.
• This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Cleaning and Health Protocols (Oasis Hotels).
• This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Pets

Pets not allowed

Special Instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.. Property follows a brand or regulatory agency's sanitization guidelines Cleaning and Health Protocols (Oasis Hotels). Property does not require health documentation at check-in. Shield between guests and staff in main contact areas. Contactless check-out is available. Property confirms they are implementing guest safety measures. Temperature checks are available to guests. Staff temperature checks are conducted regularly. Property is cleaned with disinfectant. Guests are provided with free hand sanitizer. Property confirms they are implementing enhanced cleaning measures. Staff wears personal protective equipment. Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico). Cashless transactions are available. Bed sheets and towels are washed at a temperature of at least 60°C/140°F. Food service has been amended for enhanced safety. Essential workers only - NO. Property does not offer onsite COVID-19 testing. No rollaway/extra beds available. Commonly-touched surfaces are cleaned with disinfectant. Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Payments ( U S D)

Visa, Debit cards, Cash not accepted, American Express, Mastercard

Dining

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Benazuza Adults Only, one of the property's 13 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. When you are in need of a refreshing drink, visit the poolside bar or one of 13 bars/lounges, or 2 beach bars.

Business amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has facilities measuring 6458 square feet (600 square meters), including a conference center. Free self parking is available onsite.

Rooms

Make yourself at home in one of the 320 guestrooms featuring iPod docking stations and free minibar items. 50-inch flat-screen televisions can provide entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and coffee/tea makers.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Oasis Arena - 0.1 km / 0.1 mi
San Miguelito - 0.1 km / 0.1 mi
Maya Museum of Cancun - 0.7 km / 0.4 mi
Iberostar Cancun Golf Course - 0.8 km / 0.5 mi
Aquaworld - 0.8 km / 0.5 mi
Ballenas Beach - 1.8 km / 1.1 mi
Delfines Beach - 2.1 km / 1.3 mi
El Rey Ruins - 2.5 km / 1.5 mi
Luxury Avenue Shopping Mall - 2.9 km / 1.8 mi
Kukulcan Plaza Shopping Mall - 3 km / 1.9 mi
Marlin Beach - 3.5 km / 2.2 mi
Hotel Zone Beaches - 3.5 km / 2.2 mi
Tequila Museum - 3.9 km / 2.4 mi
La Isla Shopping Mall - 3.9 km / 2.4 mi
El Sol de Cancun - 4 km / 2.5 mi

The nearest major airport is Cancun Intl. Airport (CUN) - 16.9 km / 10.5 mi

Headline

Near Maya Museum of Cancun

Themes

Family, Spa property, Casino, Beach property, Family property, Casino property

Additional Info

Min age for checkIn: 18, Fee - mandatory:

You'll be asked to pay the following charges at the property:

• Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
• A tax is imposed by the city: USD 4.43 per accommodation, per night

We have included all charges provided to us by the property.

, Fee - optional:

• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

, CheckIn: 3:00 PM - midnight, CheckOut: {"time":"12:00 PM"}

Hotel Facilities

Gift shops or newsstand, Dry cleaning/laundry service, Beach volleyball on site, Shopping on site, Babysitting or childcare (surcharge), Number of slot machines - 6, Number of VIP gaming rooms - 1, Conference space size (meters) - 600, Number of gaming tables - 4, Free WiFi, Casino floor size square feet - 538, Number of bars/lounges - 13, Designated smoking areas, Number of poolside bars - 1, Number of outdoor pools - 1, Number of beach bars - 2, Tours/ticket assistance, Fitness classes on site, Casino floor size square meters - 50, Free WiFi (limited) device count - 4, Outdoor tennis courts - 1, Multilingual staff, Conference center, Free beach club on site, Coffee/tea in common areas, Number of coffee shops/cafes - 2, Laundry facilities, Casino, Elevator, Children's club (free), Fitness facilities, Basketball on site, Ballroom, Meeting rooms, Karaoke, Arcade/game room, Spa treatment room(s), Garden, Full-service spa, Wedding services, Beach towels, Yoga classes/instruction on site, Children's toys, Luggage storage, Children's games, Grocery/convenience store, Porter/bellhop, Billiards or pool table, Business center, 24-hour front desk, Number of restaurants - 13, Playground on site, Spa services on site, Safe-deposit box at front desk, Snack bar/deli, Steam room, Free self parking, Free beach cabanas, Conference space, Hair salon, Tennis on site, Computer station, Beach sun loungers, Terrace, ATM/banking, Pool sun loungers, Conference space size (feet) - 6458, Concierge services, Pilates classes on site

Room Facilities

Non-Smoking (Sian Kaan Master Suite), Television (Sian Kaan Master Suite), Turndown service (Sian Kaan Master Suite), Iron/ironing board (on request) (Sian Kaan Master Suite), Change of bed sheets (on request) (Sian Kaan Master Suite), In-room climate control (air conditioning) (Sian Kaan Master Suite), In-room childcare (surcharge) (Sian Kaan Master Suite), Blackout drapes/curtains (Sian Kaan Master Suite), Coffee/tea maker (Sian Kaan Master Suite), Change of towels (on request) (Sian Kaan Master Suite), Phone (Sian Kaan Master Suite), No rollaway/extra beds (Sian Kaan Master Suite), No cribs (infant beds) (Sian Kaan Master Suite), Balcony (Sian Kaan Master Suite), iPod docking station (Sian Kaan Master Suite), Minibar (stocked, free items) (Sian Kaan Master Suite), Towels provided (Sian Kaan Master Suite), Bedsheets provided (Sian Kaan Master Suite), Shower only (Sian Kaan Master Suite), TV size measurement: inch (Sian Kaan Master Suite), Private bathroom (Sian Kaan Master Suite), Bathrobes (Sian Kaan Master Suite), Hair dryer (Sian Kaan Master Suite), TV size: 50 (Sian Kaan Master Suite), In-room safe (Sian Kaan Master Suite), Housekeeping on request (Sian Kaan Master Suite), Separate sitting area (Sian Kaan Master Suite), Flat-panel TV (Sian Kaan Master Suite), Free bottled water (Sian Kaan Master Suite), Room service (limited hours) (Sian Kaan Master Suite), Non-Smoking (Pyramid Master Suite), Television (Pyramid Master Suite), Turndown service (Pyramid Master Suite), Iron/ironing board (on request) (Pyramid Master Suite), Change of bed sheets (on request) (Pyramid Master Suite), In-room climate control (air conditioning) (Pyramid Master Suite), In-room childcare (surcharge) (Pyramid Master Suite), Blackout drapes/curtains (Pyramid Master Suite), Coffee/tea maker (Pyramid Master Suite), Change of towels (on request) (Pyramid Master Suite), Phone (Pyramid Master Suite), No rollaway/extra beds (Pyramid Master Suite), No cribs (infant beds) (Pyramid Master Suite), Balcony (Pyramid Master Suite), iPod docking station (Pyramid Master Suite), Minibar (stocked, free items) (Pyramid Master Suite), Towels provided (Pyramid Master Suite), Bedsheets provided (Pyramid Master Suite), Shower only (Pyramid Master Suite), TV size measurement: inch (Pyramid Master Suite), Private bathroom (Pyramid Master Suite), Bathrobes (Pyramid Master Suite), Hair dryer (Pyramid Master Suite), TV size: 50 (Pyramid Master Suite), In-room safe (Pyramid Master Suite), Housekeeping on request (Pyramid Master Suite), Flat-panel TV (Pyramid Master Suite), Free bottled water (Pyramid Master Suite), Room service (limited hours) (Pyramid Master Suite), Non-Smoking (Sian Kaan Standard), Television (Sian Kaan Standard), Turndown service (Sian Kaan Standard), Iron/ironing board (on request) (Sian Kaan Standard), Change of bed sheets (on request) (Sian Kaan Standard), In-room climate control (air conditioning) (Sian Kaan Standard), In-room childcare (surcharge) (Sian Kaan Standard), Blackout drapes/curtains (Sian Kaan Standard), Coffee/tea maker (Sian Kaan Standard), Change of towels (on request) (Sian Kaan Standard), Phone (Sian Kaan Standard), No cribs (infant beds) (Sian Kaan Standard), Balcony (Sian Kaan Standard), iPod docking station (Sian Kaan Standard), Minibar (stocked, free items) (Sian Kaan Standard), Towels provided (Sian Kaan Standard), Bedsheets provided (Sian Kaan Standard), Shower only (Sian Kaan Standard), TV size measurement: inch (Sian Kaan Standard), Private bathroom (Sian Kaan Standard), Bathrobes (Sian Kaan Standard), Hair dryer (Sian Kaan Standard), TV size: 50 (Sian Kaan Standard), In-room safe (Sian Kaan Standard), Housekeeping on request (Sian Kaan Standard), Flat-panel TV (Sian Kaan Standard), Free bottled water (Sian Kaan Standard), Room service (limited hours) (Sian Kaan Standard), Non-Smoking (Pyramid Ocean Front), Television (Pyramid Ocean Front), Turndown service (Pyramid Ocean Front), Iron/ironing board (on request) (Pyramid Ocean Front), Change of bed sheets (on request) (Pyramid Ocean Front), In-room climate control (air conditioning) (Pyramid Ocean Front), In-room childcare (surcharge) (Pyramid Ocean Front), Blackout drapes/curtains (Pyramid Ocean Front), Coffee/tea maker (Pyramid Ocean Front), Change of towels (on request) (Pyramid Ocean Front), Phone (Pyramid Ocean Front), Balcony (Pyramid Ocean Front), iPod docking station (Pyramid Ocean Front), Minibar (stocked, free items) (Pyramid Ocean Front), Towels provided (Pyramid Ocean Front), Bedsheets provided (Pyramid Ocean Front), Shower only (Pyramid Ocean Front), TV size measurement: inch (Pyramid Ocean Front), Private bathroom (Pyramid Ocean Front), Bathrobes (Pyramid Ocean Front), Hair dryer (Pyramid Ocean Front), TV size: 50 (Pyramid Ocean Front), In-room safe (Pyramid Ocean Front), Housekeeping on request (Pyramid Ocean Front), Flat-panel TV (Pyramid Ocean Front), Free bottled water (Pyramid Ocean Front), Free cribs/infant beds (Pyramid Ocean Front), Room service (limited hours) (Pyramid Ocean Front), Non-Smoking (Pyramid Standard), Television (Pyramid Standard), Turndown service (Pyramid Standard), Iron/ironing board (on request) (Pyramid Standard), Change of bed sheets (on request) (Pyramid Standard), In-room climate control (air conditioning) (Pyramid Standard), In-room childcare (surcharge) (Pyramid Standard), Blackout drapes/curtains (Pyramid Standard), Coffee/tea maker (Pyramid Standard), Change of towels (on request) (Pyramid Standard), Phone (Pyramid Standard), Balcony (Pyramid Standard), iPod docking station (Pyramid Standard), Minibar (stocked, free items) (Pyramid Standard), Towels provided (Pyramid Standard), Bedsheets provided (Pyramid Standard), Shower only (Pyramid Standard), TV size measurement: inch (Pyramid Standard), Private bathroom (Pyramid Standard), Bathrobes (Pyramid Standard), Hair dryer (Pyramid Standard), TV size: 50 (Pyramid Standard), In-room safe (Pyramid Standard), Housekeeping on request (Pyramid Standard), Flat-panel TV (Pyramid Standard), Free bottled water (Pyramid Standard), Free cribs/infant beds (Pyramid Standard), Room service (limited hours) (Pyramid Standard), Non-Smoking (Pyramid Junior Suite), Television (Pyramid Junior Suite), Turndown service (Pyramid Junior Suite), Iron/ironing board (on request) (Pyramid Junior Suite), Change of bed sheets (on request) (Pyramid Junior Suite), In-room climate control (air conditioning) (Pyramid Junior Suite), In-room childcare (surcharge) (Pyramid Junior Suite), Blackout drapes/curtains (Pyramid Junior Suite), Coffee/tea maker (Pyramid Junior Suite), Change of towels (on request) (Pyramid Junior Suite), Phone (Pyramid Junior Suite), No cribs (infant beds) (Pyramid Junior Suite), Balcony (Pyramid Junior Suite), iPod docking station (Pyramid Junior Suite), Minibar (stocked, free items) (Pyramid Junior Suite), Towels provided (Pyramid Junior Suite), Bedsheets provided (Pyramid Junior Suite), Shower only (Pyramid Junior Suite), TV size measurement: inch (Pyramid Junior Suite), Private bathroom (Pyramid Junior Suite), Bathrobes (Pyramid Junior Suite), Hair dryer (Pyramid Junior Suite), TV size: 50 (Pyramid Junior Suite), In-room safe (Pyramid Junior Suite), Housekeeping on request (Pyramid Junior Suite), Flat-panel TV (Pyramid Junior Suite), Free bottled water (Pyramid Junior Suite), Room service (limited hours) (Pyramid Junior Suite)